Use Cases¶
Open Referral’s agenda is set by the prerogatives of a set of four types of users:
help seekers;
service providers;
researchers/analysts;
database administrators.
Read more about each of these personas in our User Personas documentation.
Current Human Services Data Specification Capabilities
The specification supports:
Provisioning the minimum amount of data needed to implement some method of search and discovery of services provided by organizations.
Provisioning ‘recommended’ fields to describe additional elements of data that may be relevant for various purposes related to service delivery and/or analysis.
Importing machine-readable data into a relational database
Exchanging resource data between different information-and-referral systems.
Viewing and editing data using commonly available software such as a spreadsheet or a text editor.